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Handling property maintenance and repairs

Summary

Maintaining a property is essential not just for the safety and satisfaction of your tenants, but also for the longevity and value of your investment. Let's dive into the best practices on how to approach property maintenance and repairs.


Regular Inspections are Key: Even if you have the best tenants in the world, things wear out or break. Regularly scheduled inspections can help you catch minor issues before they become significant, costly problems. For instance, a minor leak under the sink, if left unattended, can result in substantial water damage. By inspecting properties at least once a year, or even biannually, you can identify and address these problems early.


Establish a Responsive System: Tenants appreciate landlords who are attentive to their concerns. Set up an easy-to-use system where tenants can report problems. This could be through a property management portal, a dedicated phone line, or an email system. The faster you address concerns, the happier your tenants will be, and the more likely they'll be to renew their leases.


Hire Reliable Professionals: When it comes to repairs, especially those beyond basic fixes, it's crucial to have a trusted team of professionals. This includes plumbers, electricians, carpenters, and general handymen. Always ensure they are licensed and insured. While it might be tempting to go for the cheapest option, remember that in the long run, quality work will save you money.


Preventative Maintenance is a Must: It's often cheaper and easier to prevent problems than to fix them. Regularly clean gutters to prevent water damage, have HVAC systems serviced to ensure they're running efficiently, and consider pest control services to avoid infestations. Such preventative steps can save substantial amounts in potential repair costs.


Budget for Maintenance and Repairs: It's not a question of if you'll need to spend money on maintenance and repairs, but when. Setting aside a portion of the monthly rental income for these expected (and unexpected) expenses ensures you're not caught off guard. As a rule of thumb, many investors set aside 1-5% of the property's value annually for such costs, depending on the condition of the property.


Communicate with Tenants: Educate your tenants about their responsibilities and what they can do to help maintain the property. This might include tasks like changing air filters, reporting leaks immediately, or keeping the property clean. A well-informed tenant can be an asset in maintaining the property's condition.


Document Everything: Whenever maintenance or repairs are performed, keep detailed records. This not only helps you track expenses for tax purposes but can also be useful if any disputes arise with tenants regarding security deposits or property conditions.


Understand the Law: Be aware of local regulations regarding property maintenance. Some places might require landlords to conduct specific safety inspections or maintain certain living conditions. Non-compliance can result in fines or legal actions.


In essence, the key to handling property maintenance and repairs effectively lies in being proactive, responsive, and organized. While it might require time, effort, and financial investment, maintaining your property in top shape can result in longer tenant retention, higher property values, and overall better returns on your investment.

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